Commercial Cleaning Quality Assurance
Division J.V. Janitorial Services
Location JV Janitoral
Employment Type Full Time Regular Employee
Date Posted 11/1/2020
Contact Name Tammy Adkins
Contact Phone 216 749-1150
Job Code 000011
Required
Preferred
Questionnaire To apply for this job, you must also complete an online questionnaire.

Job Details

We are seeking a Janitorial Quality Assurance Inspector/Floater to become an integral part of our quality team!

Our QA Inspectors help ensure the cleanliness, appearance, and customer satisfaction within various bank branch and office account locations. This position takes direction from the Account Manager and works to ensure client's locations are clean, sanitary, and orderly through weekly inspections of assigned branches and maintaining the inventory of equipment and supplies needed at the job sites.

The ideal candidate has experience in the cleaning industry and knowledge of commercial cleaning products and their usage. Candidates must have the physical ability to perform all aspects of this job (lifting, standing, bending, etc.), must be reliable and trustworthy, must pay attention to detail and take pride in their work.

Responsibilities:

  • Inspect and restock supplies in all assigned bank branches
  • Handle onsite issues to assure customer service and prevent complaints
  • Hands on cleaning when deemed necessary to improve circumstances
  • Address customer satisfaction, correct problems
  • With use of mobile App, document thorough inspection
  • Act as substitute cleaner in cases of absences/vacancies

Qualifications:

  • Professional business etiquette and confidentiality
  • Working knowledge of technology (smart devices, email, etc.)
  • Highly organized and flexible with ability to be self directed, with little supervision
  • Deadline and detail-oriented
  • Clean driving record
  • Strong navigational skills, good with directions and an understanding of the Northeast Ohio geography
  • Must pass Drug Screen and Background Check

up to 40 hours per week; typically Mon-Friday 8:30am - 4pm